Shipping Policy
General Shipping Information
- We work to ship out orders the same business day or the next business day after the order has been placed. However, please allow up to 3 business days for your order to ship out prior to contacting us.
- Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping from our warehouse.
- Unclaimed, refused, or undeliverable packages that are returned to us will be held and you will be contacted. If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost. If you do not wish to reship your package your items will be donated to a local charity.
- We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.
Shipping Options
We will ship your order from our warehouse during normal business hours of Monday-Friday 7am-4pm, not including holidays
Domestic (U.S.) Options
- $8.99 Flat Rate shipping on all orders. Estimated delivery time is 2-4 business days from the time of shipment. Delivery times are not guaranteed.
- We currently do not offer express shipping options, nor do we offer local pick-up or local delivery for outlet orders.
International Orders
- Shipping prices for international orders will be displayed at checkout based on the destination country. Impressions Outlet is not responsible for any duties/taxes imposed on the customer by the destination country.
Please contact us at hello@impressionsoutlet.com with any questions and we will do our best to help you!